During your visit
What to Expect
Coming to a new clinic can feel like a big step, especially if you are in pain, worried about your child, pregnant, or unsure what to expect.
At Better., our goal is to make your first visit clear, calm and comfortable.
We take the time to understand what is going on, assess your body properly and explain what we find in plain language. You will not be rushed, pressured or left confused about your next step.
Whether you are booking for yourself, your baby, your child or your family, we are here to help you feel informed and supported from the beginning.
Step 1: Your initial consultation
Your first appointment starts with a detailed conversation. We want to understand why you are here, what has been happening and what you would like help with.
We may ask about:
your current symptoms or concerns
when the issue started
what makes it better or worse
previous injuries or health history
work, lifestyle, posture and stress
sleep, movement and activity levels
pregnancy or birth history where relevant
your goals for care
If the appointment is for your baby or child, we may also ask about pregnancy, birth, feeding, sleep, growth, development, movement patterns and any concerns you have noticed at home. This helps us understand the full picture, not just the obvious symptom.
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Step 2: Assessment and testing
After your consultation, we complete an assessment based on your age, presentation and reason for coming in.
This may include:
posture assessment
movement testing
spinal function checks
joint and muscle assessment
neurological screening where appropriate
orthopaedic tests where needed
infant or child developmental movement checks
discussion around whether imaging may be clinically appropriate
If X-rays or further investigation are needed, we will explain why and talk you through the next step. Not everyone needs imaging. It is only recommended when clinically appropriate.
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Step 3: Review and clinical analysis
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After your assessment, your chiropractor takes time to review your history, findings and goals.
This allows us to consider:
what may be contributing to your symptoms
how your spine and body are functioning
whether chiropractic care is appropriate
whether referral or further investigation is needed
what type of care may suit your situation
what your next steps should be
We do not believe in guessing or giving everyone the same plan. Your recommendations should make sense for your body, your stage of life and what you are trying to achieve.
Step 4: Report of findings
At your report appointment, we explain what we found. This is where we walk you through your results in clear, simple language so you understand what is going on and what we recommend.
We will discuss:
your assessment findings
what may be contributing to your symptoms
whether chiropractic care may help
what your care plan could look like
how often we recommend care
what outcomes we are working toward
whether another provider should be involved
If we do not believe we are the right fit for your concern, we will tell you clearly and recommend an appropriate referral where possible. No scare tactics. No pressure. No confusing jargon. Just a clear explanation and a practical plan.
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Step 5: Beginning care
If chiropractic care is appropriate and you are comfortable to proceed, your care can begin.
Your care may include:
chiropractic adjustments
gentle age-appropriate techniques
posture and movement advice
practical lifestyle recommendations
exercises or home care where appropriate
ongoing review of your progress
Every care plan is tailored.
A baby, a pregnant mother, an athlete, a teenager and an adult with back pain will not all receive the same approach. Your care is based on your assessment findings, comfort level, goals and clinical needs.
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How long should I allow?
For your first appointment, allow enough time for a thorough consultation and assessment.
As a guide:
initial consultation: approximately 45–60 minutes
report of findings: approximately 25–30 minutes
standard adjustment visits: usually shorter and more focused
Appointment times may vary depending on your needs and whether you are booking for an adult, baby, child or family.
What care feels like
Care at Better. is designed to feel calm, respectful and clearly explained.
Before we do anything, we explain what we are doing and why.
For adults, techniques may vary depending on your body and presentation.
For babies and children, care is gentle, specific and adapted to their age, size and stage of development.
For pregnancy, positioning and techniques are modified to keep you comfortable and supported.
You are always allowed to ask questions, pause or say no.
Our approach
At Better., we are focused on clarity, comfort and long-term function.
We want you to understand your body, not feel overwhelmed by it.
That means we will:
listen properly
assess thoroughly
explain clearly
recommend honestly
refer when needed
adapt care to your age and stage
keep your goals at the centre of the plan
Our aim is to help you feel more informed, more confident and better supported in your health.
What should I bring?
Please bring anything that may help us understand your history, including:
previous X-rays, scans or reports
referral letters if you have them
relevant medical history
a list of medications if needed
comfortable clothing you can move in
your baby’s feeding, sleep or birth details if relevant
For babies and children, you are welcome to bring anything that helps them feel comfortable.
Feeding, changing, cuddling and settling are always okay during appointments.
Book your first appointment
If you are ready to better understand what is going on with your body, or you would like your baby, child or family assessed, book an initial consultation with the team at Better.
We will guide you through the process step by step.